Patient Services

Our patient-focused vision care is supported by a number of user-friendly services. Things like; online bill pay, insurance coverage information, your very own patient portal, a safe and secure way to save your medical records and review appointments. To learn more about patient services, scroll down for information and access.

Patient Portal

The Eye Care Physicians & Surgeons Patient Portal, is a secure, confidential, and user-friendly 
third-party website (provided by NextMD) that gives patients online access to their health information. Once you have enrolled in this service, you will be able to:

• Securely communicate with your Physician and office staff
• View scheduled appointments
• Have real-time/24-hour access to your medical record
• Request medication refills (coming soon)

If you would like to enroll in Eye Care’s NextMD Patient Portal, click here to receive your token!

Set-Up Your Portal

If you have already received a token number from our office, click on button above to set-up!

Pay Online

Click on button to pay your invoice using our secure payment gateway.

Need Vision Coverage?

Individual coverage plans from VSP can help lower vision care costs and out-of-pocket expenses.
LEARN MORE

Apply for CareCredit

Finance all of the vision care procedures, treatments, and products you need using CareCredit.
LEARN MORE

Important Patient Information:

Insurance & Medicare
At Eye Care Physicians & Surgeons, we accept most insurance coverage plans available in Oregon and we accept Medicare assignment on all Medicare claims. Please contact your insurance carrier prior to making an appointment with us, as you may be required to obtain a referral from your primary care physician. Please remember to bring your insurance card(s) with you to each appointment. Eye Care Physicians & Surgeons accepts payment by credit card, debit card, and cash or check.

If you have additional questions about insurance and billings, please feel free to contact us directly or call our office at (503) 585­-2022 during regular business hours. We will be happy to answer your questions.
Billing & Coverage
If Eye Care Physicians & Surgeons has ordered diagnostic tests, outside consultation, or any type of surgical procedure, we will contact your insurance company to verify your eligibility and perform any notification or prior authorization that may be required for those services. In addition, if you are having any type of surgical procedure (in office, outpatient, or inpatient) we will provide you with a Good Faith Estimate of your anticipated financial responsibility. This estimate will be based upon information we receive from you and your insurance company. We will do everything possible to ensure you will receive the maximum benefit from your insurance policy, but it is always advisable for patients to educate themselves about their insurance company benefits and prior authorization requirements.

> More information on Good Faith Estimates and No Surprise Billing
Notice of Privacy Practice
This notice describes how medical information about you may be used and disclosed, and how you can gain access to this information.

> Review Notice of Privacy Practices
ACA Non-Discrimination Notice 
Eye Care Physicians & Surgeons (ECPS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ECPS does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. 

> Review complete ACA Non-Discrimination Notice
If you need additional patient services or support, please contact Jo Ort, Compliance Manager by calling (503) 361-0410, or by using this form.